There are also important provisions that govern a consumer’s right to reject goods, right to demand services to be re-done, and any price reductions that should be taken into account.

We regularly advise consumers of their rights and options, risks, and what solutions or remedies may be available to them.

Our recent experience includes:-

  • Advising in a claim against a ‘cowboy’ builder who inflicted over £20,000 worth of damage when carrying out work on a property;
  • Successfully obtaining a CCJ for the purchaser of a vehicle which was found to be highly defective and unsafe upon purchase; and
  • Advising a vehicle retailer in relation to spurious claims made.

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